Myriam Thomas

4

Correct

13/05/2018

Rachel Marcovic

1

DEPLORABLE SERVICE, POORLY POLISHED, OUT OF PRICE. I have never seen such bad customer service. I never write a review on Google, but after two trips to Hyundai in La Queue-en-Brie, I thought it was time to leave one. First pass was for a problem on my vehicle already identified: tire pressure sensor OUT. I am made to pay 250 euros for a diagnosis which gives the same result as what I had come for. 250 euros confirmation ... thank you very much. Suggested intervention to change the sensor on my 900 euros tire. Normal. Not a hello, not a thank you, not a coffee NOTHING. They take me down, they look at me from head to toe. I decline, I go. Second pass to change the headlight bulb. I queue to be referred to another counter where I had to wait 15 minutes for a technician to welcome me (still no hello). Price of the bulb 53 euros for the same model at 15 euros from a competitor (same brand, same reference). I then ask for a quote for the change of the rear headlight. Answer, we have to go to the first counter, the very one who did not want to take care of us initially, who did not even deny listening to the reason for our coming to the end. This was confirmed, he asks us to wait 45 minutes to give us the estimate. I specify that there was no one on the concession. Result of the races, visit to our garage, change the bulb 10 euros, 5 minutes, with a hello and thank you. ESCAPE THIS DEALER AT ALL COSTS!

21/10/2021

Yaya Ducobu

1

Incredible how unlovable the switchboard operator is. It was borderline she yelled at me on the phone because for her it does not make sense my request. We will have to really review the way of communicating with the customer. We have been a client with you since 2015 and treat us this way because my request for you to work is ineligible. I will wait for my request to be fulfilled and don't worry I will not come back to ask you for anything.

20/08/2021

Sewrine Reibec

5

Accueillant et pro. Même si mon projet n a pas pu se concrétiser je recommande cet établissement

30/10/2021

Gaetane

4

Nice sales area. Professional and pleasant seller. Answer all questions cordially.

25/07/2021